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Data Privacy Switzerland

Responsible Entity in Terms of Data Protection Laws:
MindMode GmbH Schiller 33, H3
CH-6440 Brunnen
Phone: +41 76 471 41 73
Email: hello@mindmode.ch
Website: mindmode.ch
 

General Note
Based on Article 13 of the Swiss Federal Constitution and the federal data protection laws (Data Protection Act, DPA), every person has the right to the protection of their privacy as well as against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.

In cooperation with our hosting providers, we make every effort to protect the databases from unauthorized access, loss, misuse, or falsification.

We point out that data transmission over the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

By using this website, you agree to the collection, processing, and use of data according to the following description. This website can generally be visited without registration. In doing so, data such as pages accessed or the names of the retrieved files, date, and time are stored on the server for statistical purposes without these data being directly related to your person. Personal data, particularly name, address, or email address, are collected as far as possible on a voluntary basis. Without your consent, the data will not be passed on to third parties.
 

Processing of Personal Data
Personal data are all details that relate to a specific or identifiable person. An affected person is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and methods used, in particular the storage, disclosure, procurement, deletion, storage, modification, destruction, and use of personal data.

We process personal data in accordance with Swiss data protection law. In addition, we process—where and to the extent that the EU GDPR is applicable—personal data according to the following legal bases in connection with Article 6 (1) GDPR:

  • lit. a) Processing of personal data with the consent of the data subject.

  • lit. b) Processing of personal data to fulfill a contract with the data subject and to implement relevant pre-contractual measures.

  • lit. c) Processing of personal data to fulfill a legal obligation to which we are subject according to any applicable EU law or according to any applicable law of a country in which the GDPR is wholly or partially applicable.

  • lit. d) Processing of personal data to protect the vital interests of the data subject or of another natural person.

  • lit. f) Processing of personal data to safeguard the legitimate interests of us or third parties, provided that the basic freedoms and fundamental rights and interests of the data subject do not override these. Legitimate interests are, in particular, our economic interest in being able to provide our website, information security, the assertion of our own legal claims, and compliance with Swiss law.

We process personal data for the duration that is necessary for the respective purpose or purposes. In the case of longer-term storage obligations due to legal and other obligations to which we are subject, we restrict the processing accordingly.
 

Privacy Policy for Cookies
This website uses cookies. These are small text files that make it possible to store user-specific information on the user's device while using the website. Cookies allow us to determine usage frequency and the number of users of the pages, analyze usage behavior, and also make our service more customer-friendly. Cookies remain stored beyond the end of a browser session and can be recalled when you visit the site again. If you do not wish this, you should configure your internet browser to refuse the acceptance of cookies.

A general objection to the use of cookies used for online marketing purposes can be declared for a variety of services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that you may not be able to use all the features of this online offer if you do so.

 

Privacy Policy for SSL/TLS Encryption
For security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the site operator, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://," and by the padlock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Privacy Policy for Server Log Files
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes:

  • Browser type and version

  • Operating system used

  • Referrer URL

  • Hostname of the accessing computer

  • Time of server request

This data cannot be attributed to specific individuals. A merging of this data with other data sources is not carried out. We reserve the right to check this data later if concrete indications of illegal use become known.
 

Privacy Policy for Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide, will be stored with us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.
 

Privacy Policy for Newsletter Data
If you would like to receive the newsletter offered on this website, we need an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No additional data is collected. We use this data exclusively for sending the requested information and do not pass it on to third parties. You can revoke your consent to the storage of the data and email address and their use for sending the newsletter at any time, e.g., via the "unsubscribe link" in the newsletter.

Privacy Policy for Comment Function on this Website
For the comment function on this website, in addition to your comment, information about the time the comment was created, your email address, and, if you do not post anonymously, your chosen username will be stored.

Storage of IP Address
Our comment function stores the IP addresses of users who write comments. Since we do not review comments on our site before they are published, we need this information to be able to take action against the author in the case of legal violations such as insults or propaganda.

Subscribing to Comments
As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the given email address. You can unsubscribe from this function at any time using a link in the info mails.
 

Rights of the Data Subject

Right to Confirmation

Every data subject has the right to demand from the website operator confirmation of whether personal data concerning them are being processed. If you wish to exercise this right of confirmation, you can contact the data protection officer at any time.
 

Right to Information

Every individual affected by the processing of personal data has the right to obtain free information from the website operator about the personal data stored about them and to receive a copy of this information. Furthermore, information may also be provided about the following:

  • The purposes of processing

  • The categories of personal data being processed

  • The recipients to whom the personal data has been or will be disclosed

  • The planned duration for which the personal data will be stored, or if that is not possible, the criteria used to determine this duration

  • The existence of a right to correction or deletion of the data concerning them, or to limitation of processing by the controller, or to object to such processing

  • The existence of a right to complain to a supervisory authority

  • The source of the data, if not collected from the data subject

  • The right to know if the data has been transferred to a third country or international organization
     

If you wish to exercise this right to information, you can contact our data protection officer at any time.

Right to Rectification

Any individual affected by the processing of personal data has the right to demand the immediate rectification of incorrect personal data concerning them. They also have the right to request the completion of incomplete personal data, considering the purposes of the processing.

If you wish to exercise this right to rectification, you can contact our data protection officer at any time.

Right to Deletion (Right to be Forgotten)

Any individual affected by the processing of personal data has the right to demand from the website operator the immediate deletion of data concerning them, provided one of the following applies and as long as the processing is not necessary:

  • The personal data was collected or otherwise processed for purposes for which it is no longer necessary

  • The individual revokes their consent and there is no other legal ground for processing

  • The individual objects to the processing and there are no overriding legitimate grounds for processing

  • The personal data was processed unlawfully

  • Deletion is necessary for legal obligations

  • The data was collected in relation to information society services directly offered to a child
     

To request deletion of your data, you can contact our data protection officer at any time.

Right to Restriction of Processing

Every data subject has the right to demand the restriction of processing under the following conditions:

  • The accuracy of the personal data is contested by the data subject, allowing time for verification

  • Processing is unlawful and the individual opposes deletion, requesting limitation instead

  • The controller no longer needs the data but the data subject requires it for legal claims

  • The data subject has objected to the processing and it is not yet clear whether the legitimate reasons of the controller outweigh those of the data subject
     

If you wish to request restriction of processing, you can contact our data protection officer at any time.


Right to Data Portability

Every data subject has the right to receive their personal data in a structured, commonly used, and machine-readable format. They also have the right to have these data transmitted to another controller if legally possible. The individual also has the right to have the data transferred directly from one controller to another, where technically feasible.

To assert the right to data portability, you can contact the website operator's data protection officer at any time.
 

Rights of Affected Individuals: Right to Confirmation

Every affected individual has the right to request confirmation from the website operator as to whether personal data concerning them is being processed. If you wish to exercise this right of confirmation, you may contact the Data Protection Officer at any time.

Right to Information

Every individual affected by the processing of personal data has the right to receive free information from the website operator about the personal data stored about them, and a copy of this information. Additional information can be provided on:

  • The purposes of processing

  • The categories of personal data being processed

  • The recipients to whom the data has been or will be disclosed

  • If possible, the planned duration for which the personal data will be stored

  • The existence of a right to correction or deletion of personal data, or to limit processing

  • The existence of a right to lodge a complaint with a supervisory authority

  • Available information about the origin of the data
     

Right to Correction

Every individual affected by the processing of personal data has the right to demand the prompt correction of incorrect personal data concerning them. They also have the right to request the completion of incomplete personal data, considering the purposes of processing.

Right to Deletion (Right to Be Forgotten)

Every individual affected by the processing of personal data has the right to demand the immediate deletion of data concerning them under certain conditions, unless the processing is necessary.

Right to Restrict Processing

An individual has the right to request the restriction of processing if:

  • The accuracy of the data is contested

  • Processing is unlawful, but the person opposes deletion

  • The data is no longer needed for processing, but is required for legal claims

  • The person has objected to the processing pending verification of whether legitimate grounds from the controller override those of the individual
     

Right to Data Portability

The affected individual has the right to receive their personal data in a structured, commonly used, and machine-readable format.
 

Right to Object

An individual has the right to object to the processing of personal data concerning them at any time for specific reasons.
 

Right to Revoke Consent

An individual has the right to revoke consent for data processing at any time.

Privacy Statement for Objection to Advertising Emails

The use of contact details published as part of the legal notice for sending unsolicited advertising is prohibited. Legal steps will be taken in the case of unsolicited advertising.
 

Paid Services

For paid services, we will ask for additional information, such as payment details, to execute your order or contract. We will store this data until the statutory retention periods have expired.
 

Use of Google Maps

This website utilizes Google Maps to offer you interactive maps directly on the website, providing a more convenient use of the map feature. By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. This happens regardless of whether you have a Google user account that you are logged into or not. If you are logged into Google, your data will be directly associated with your account. If you don't want this association with your Google profile, you will need to log out before activating any buttons. Google stores your data as usage profiles and uses them for advertising, market research, and/or customization of their website. Such evaluations are carried out, in particular, (even for users not logged in) to provide relevant advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this right, you must contact Google. For more information on the purpose and extent of data collection and its processing by Google, as well as additional information about your related rights and privacy settings, please visit: www.google.de/intl/de/policies/privacy.
 

Google Ads

This website uses Google's conversion tracking. If you reached our website via an advertisement placed by Google, Google Ads will set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not yet expired, both we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they will not receive any information that allows users to be personally identified.
 

Participation in Tracking

If you do not wish to participate in tracking, you can reject the required setting of a cookie — for example, via a browser setting that generally disables the automatic setting of cookies, or set your browser to block cookies from the domain "googleleadservices.com." Please note that you should not delete the opt-out cookies as long as you do not wish to record measurement data. If you have deleted all your cookies in the browser, you will need to reset the respective opt-out cookie.
 

Use of Google Remarketing

This website uses the Remarketing feature from Google Inc. This feature is used to present website visitors with interest-based advertisements within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which allows the visitor to be recognized when they visit websites that belong to Google's advertising network. On these websites, the visitor may be presented with advertisements related to content previously accessed by the visitor on websites using Google's Remarketing feature. According to Google, they do not collect any personal data during this process. However, if you do not wish to use Google's Remarketing feature, you can generally disable it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising through the Network Advertising Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

 

Use of Google reCAPTCHA

This website uses the reCAPTCHA service provided by Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland, "Google"). The query serves the purpose of distinguishing whether the input is made by a human or through automated, machine processing. The query includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and further used there. However, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. Your data may also be transferred to the USA. For data transfers to the USA, there is an adequacy decision by the European Commission, the "Privacy Shield." Google participates in the "Privacy Shield" and has submitted to its requirements. By activating the query, you consent to the processing of your data. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation.

For more information on Google reCAPTCHA and the associated privacy policy, please visit: https://policies.google.com/privacy?hl=de
 

Privacy Policy for Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the person responsible for data processing on this website is located outside the European Economic Area or Switzerland, then Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google".

Through the statistics obtained, we can improve our services and make them more interesting for you as a user. This website also uses Google Analytics for cross-device analysis of visitor flows, conducted through a User-ID. If you have a Google user account, you can disable the cross-device analysis of your usage in the settings under "My Data", "Personal Data".

The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f GDPR. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. We would like to point out that this website has extended Google Analytics with the code "_anonymizeIp();" to ensure anonymized collection of IP addresses. As a result, IP addresses are processed in a truncated form, making it impossible to link them to individuals. If any personal reference can be made to the data collected about you, it is immediately excluded and the personal data is deleted immediately.

Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide other services related to website usage and internet usage to the website operator. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. You can prevent the storage of cookies by adjusting your browser settings; however, please note that if you do this, you may not be able to use all the features of this website to their full extent. You can also prevent Google from collecting and processing the data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available under the following link: Disable Google Analytics.

Furthermore, you can prevent the use of Google Analytics by clicking on this link: Disable Google Analytics. This will store an opt-out cookie on your storage medium, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt-out cookies will also be deleted. This means that you must set the opt-out cookies again if you want to continue to prevent this form of data collection. The opt-out cookies are set for each browser and computer/device and must therefore be activated separately for each browser, computer, or other device.
 

Privacy Policy for Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the data controller on this website is located outside the European Economic Area or Switzerland, Google Analytics data processing is carried out by Google LLC. Both Google LLC and Google Ireland Limited are hereinafter referred to as "Google".

Through the statistics obtained, we can improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for cross-device analysis of visitor traffic, carried out through a User-ID. If you have a Google user account, you can deactivate the cross-device analysis of your use in the settings under "My Data," "Personal Data."

The legal basis for the use of Google Analytics is Art. 6 para. 1 s. 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We point out that this website has extended Google Analytics with the code "_anonymizeIp();" to ensure the anonymized collection of IP addresses. As a result, IP addresses are shortened for further processing, eliminating the possibility of personal identification. Should the data collected about you have a reference to a person, this will be immediately excluded, and the personal data will be promptly deleted.

Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide other services related to website and internet usage to the website operator. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, EU-US Privacy Shield.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. You can prevent the storage of cookies by adjusting your browser settings; however, we would like to point out that in this case, you may not be able to use all the features of this website to their full extent. You can also prevent Google from collecting and processing the data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available under the following link: Disable Google Analytics.

Furthermore, you can prevent the use of Google Analytics by clicking on the following link: Disable Google Analytics. This will place an opt-out cookie on your storage medium, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt-out cookies will also be deleted. You must therefore set the opt-out cookies again if you wish to continue to prevent this form of data collection. Opt-out cookies are set per browser and computer/device, and must therefore be activated separately for each browser, computer, or other device.
 

Privacy Policy for the Use of Google Web Fonts

This website uses web fonts provided by Google for the uniform display of fonts. When you visit a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly. If your browser does not support web fonts, a standard font from your computer will be used. For more information on Google Web Fonts, visit Google Web Fonts FAQ and Google's Privacy Policy.
 

Google Tag Manager

Google Tag Manager is a solution that allows us to manage so-called website tags through a single interface, enabling us to integrate Google Analytics and other Google marketing services into our online offering. The Tag Manager itself, which implements the tags, does not process users' personal data. For information on how Google services process user data, refer to Google's Tag Manager Use Policy.


Privacy Policy for Hubspot

Our website uses Hubspot, a marketing automation software by HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland. HubSpot is a U.S. software company with a European branch in Ireland. Hubspot helps us analyze the use of our portal by deploying cookies. Specific usage data are linked to your person (e.g., after entering data in a registration form) and stored in our CRM. This enables us to send you information and offers tailored to your interests. Your personal data may also be transferred to Hubspot servers in the United States (USA). An appropriate level of data protection is achieved by HubSpot, Inc. participating in and being certified for the EU-U.S. Privacy Shield agreement. We use Hubspot to provide you with tailored information and offers, and thus have a legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR for this processing. The legal basis for processing your personal data in connection with Hubspot is Art. 6 para. 1 lit. f) GDPR. We store your personal data as long as needed to provide you with tailored information and offers. Providing the personal data collected via Hubspot is not legally or contractually required nor necessary for concluding a contract. If you do not provide this data, we cannot offer you tailored information and offers. For more information on data usage by Hubspot, refer to Hubspot's Privacy Policy. You can object to the use of your data at any time, for example, by sending an email to the email address specified in this privacy policy. HubSpot is certified under the conditions of the "EU-U.S. Privacy Shield Framework" and is subject to TRUSTe’s Privacy Seal as well as the "U.S.-Swiss Safe Harbor" Framework.

  • More information on HubSpot's privacy policies

  • More information from HubSpot regarding EU data protection regulations

  • More information on cookies set by HubSpot in a visitor's browser

  • More information on cookies set on HubSpot websites
     

Privacy Policy for Facebook

This website uses features from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you access our pages with Facebook plug-ins, a connection between your browser and Facebook servers is established. Data is already being transferred to Facebook in this process. If you have a Facebook account, this data can be linked to it. If you do not wish for this data to be associated with your Facebook account, please log out of Facebook before visiting our site. Interactions, especially using a comment feature or clicking a "Like" or "Share" button, are also transferred to Facebook. Learn more at Facebook's Privacy Policy.
 

Privacy Policy for Instagram

Our website includes features from the service Instagram. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our pages with your user account. Please note that as the provider of these pages, we do not have knowledge of the content of the transmitted data or its use by Instagram. Further information can be found in Instagram's Privacy Policy: Instagram's Legal Privacy.
 

Privacy Policy for LinkedIn

We use the marketing services of the social network LinkedIn, offered by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn") within our online services. They use cookies, which are text files stored on your computer, enabling us to analyze how you use our website. For instance, we can measure the success of our ads and show users products they have previously shown interest in. Data captured includes information about your operating system, browser, previously accessed website (Referrer-URL), web pages visited, clicked offers, and date and time of your visit to our website. Information generated by the cookie about your use of this website is pseudonymized and transferred to a LinkedIn server in the USA for storage. LinkedIn does not store the name or email address of the respective user. The aforementioned data will only be assigned to the individual for whom the cookie was created, unless the user has allowed LinkedIn to process without pseudonymization or has a LinkedIn account. You can prevent the storage of cookies through appropriate settings in your browser software; however, we point out that in this case, you may not be able to use all features of this website. You can also object directly to the use of your data by LinkedIn: LinkedIn Settings. We use LinkedIn Analytics to analyze and regularly improve the use of our website. The statistics gathered enable us to improve our offer and make it more interesting for you as a user. All LinkedIn companies have accepted standard contractual clauses to ensure data traffic to the USA and Singapore occurs in a lawful manner. If we ask users for consent, the legal basis for processing is Art. 6 para. 1 lit. a GDPR. Otherwise, the legal basis for the use of LinkedIn Analytics is Art. 6 para. 1 s. 1 lit. f GDPR. Third-party information: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2 Ireland; User Agreement and Privacy Policy.
 

External Payment Service Providers

If this website uses external payment service providers, through whose platforms users and we can conduct payment transactions. For example via:

In fulfilling contracts, we deploy these payment service providers based on the Swiss Data Protection Ordinance and, where necessary, Art. 6 para. 1 lit. b GDPR. Otherwise, we use external payment service providers based on our legitimate interests per Swiss Data Protection Ordinance and, where necessary, per Art. 6 para. 1 lit. f GDPR, to offer our users effective and secure payment options.

Data processed by the payment service providers include inventory data such as name and address, bank data including account numbers or credit card numbers, passwords, TANs, and checksums, as well as contract, amount, and recipient-related information. This information is necessary to carry out the transactions. However, the entered data will only be processed and stored by the payment service providers. We as the operator receive no information related to the (bank) account or credit card, but only confirmation (acceptance) or rejection of the payment. The data may be transferred by the payment service providers to credit reporting agencies for the purpose of identity and creditworthiness checks. For this, we refer to the terms and conditions and privacy notices of the payment service providers.

For payment transactions, the terms and conditions and privacy notices of the respective payment service providers apply, which are available within the respective website or transaction applications. We also refer to these for further information and the assertion of revocation, information, and other data subject rights.
 

Privacy Policy for YouTube

This website may incorporate features of the service "YouTube," which belongs to Google Ireland Limited, a company registered and operated under Irish law, with its registered office in Gordon House, Barrow Street, Dublin 4, Ireland, which provides the services in the European Economic Area and Switzerland.

Your legal agreement with "YouTube" consists of the terms and conditions available under the following link: YouTube's Terms and Conditions. These terms constitute a legally binding agreement between you and "YouTube" regarding the use of the services. Google's Privacy Policy explains how "YouTube" handles your personal data and protects your data when you use the service.
 

External Payment Service Providers

In the event that this website uses external payment service providers through whose platforms users and we can perform payment transactions. For example through:

  • PostFinance, Visa, Mastercard, American Express, Paypal, Bexio AG, Payrexx AG, Apple Pay, Stripe, Klarna, Skrill, Giropay, etc.

We use these payment service providers based on Swiss data protection regulations and, where necessary, in compliance with Art. 6 Para. 1 lit. b of the GDPR. Furthermore, we use external payment service providers based on our legitimate interests according to Swiss data protection regulations and Art. 6 Para. 1 lit. f GDPR, in order to offer our users effective and secure payment options.

The data processed by the payment service providers include inventory data, such as name and address, bank details, including account or credit card numbers, passwords, TANs, and checksums, as well as contract, total, and recipient-related information. This data is necessary for carrying out the transactions. However, the entered data is only processed and stored by the payment service providers. We, as operators, do not receive any information about bank accounts or credit cards but only information confirming or rejecting the payment. These data may be transmitted to credit reporting agencies by the payment service providers for identity and credit checks.

For payment transactions, the terms and conditions and privacy notices of the respective payment service providers apply. We also refer to these for further information and for asserting rights of revocation, information, and other rights of data subjects.

Order Processing in the Online Shop with Customer Account

We process our customers' data in accordance with federal data protection regulations (Data Protection Act, DPA) and EU GDPR, as part of order processes in our online shop, to enable them to select and order the chosen products and services, as well as to facilitate their payment and delivery or execution.

The processed data includes master data (inventory data), communication data, contract data, payment data, and the individuals affected include our customers, interested parties, and other business partners. Processing is for the purpose of providing contractual services in the context of operating an online shop, billing, delivery, and customer service. We use session cookies, e.g., for storing the shopping cart content and permanent cookies, e.g., for storing the login status.

Processing is based on Art. 6 para. 1 lit. b (execution of order processes) and c (legally required archiving) of the GDPR. The data is disclosed to third parties only within the scope of delivery, payment, or pursuant to legal permissions and obligations.
 

Agency Services

We process our customers' data in compliance with federal data protection regulations (Data Protection Act, DPA) and EU GDPR, within the scope of our contractual services. We process inventory data (e.g., customer master data like names or addresses), contact data (e.g., email, telephone numbers), content data (e.g., text entries, etc.), contract data (e.g., contract subject, duration), payment data (e.g., bank details, payment history), usage and metadata (e.g., in the context of evaluating and measuring the success of marketing measures).

The purpose of processing is to provide contractual services, billing, and customer service. We delete the data after the expiry of statutory warranty and comparable obligations.
 

Contractual Services

We process the data of our contractual partners and interested parties, as well as other clients, customers, clients, or contract partners (collectively referred to as "contract partners") in accordance with federal data protection regulations (Data Protection Act, DPA) and the EU GDPR in accordance with Art. 6 para. 1 lit. b GDPR, in order to provide them with our contractual or pre-contractual services. The data processed, the nature, scope, and purpose, and the necessity of their processing, are determined by the underlying contractual relationship.

The processed data includes the master data of our contractual partners (e.g., names and addresses), contact details (e.g., email addresses and phone numbers), as well as contract data (e.g., services used, contract contents, contractual communication, names of contact persons), and payment data (e.g., bank details, payment history).

We generally do not process special categories of personal data unless these are part of a commissioned or contractually agreed processing.

We process data that is necessary for the initiation and fulfillment of contractual services and indicate the necessity of their disclosure unless this is evident for the contractual partners. Disclosure to external persons or companies only occurs if it is required within the context of a contract. When processing data provided to us within the scope of an order, we act in accordance with the instructions of the client as well as the legal requirements.

As part of the use of our online services, we may store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as the users' interests in protection against misuse and other unauthorized use. This data is generally not transferred to third parties unless it is necessary for pursuing our claims under Art. 6 para. 1 lit. f GDPR or there is a legal obligation to do so under Art. 6 para. 1 lit. c GDPR.

Data will be deleted when they are no longer needed for fulfilling contractual or statutory care duties, as well as for handling any warranty and similar obligations. The necessity of retaining the data will be checked at irregular intervals. Otherwise, the statutory retention requirements apply.
 

Note on Data Transfer to the USA

On our website, we have incorporated tools from companies based in the USA. When these tools are active, your personal data may be transferred to US servers of the respective companies. We would like to point out that the USA is not a secure third country in terms of EU data protection law. US companies are required to release personal data to security agencies without the possibility for you to take legal action. Therefore, it cannot be ruled out that US authorities (e.g., intelligence agencies) may process, evaluate, and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.
 

Copyrights

The copyrights and all other rights to content, images, photos, or other files on the website exclusively belong to the operator of this website or to specifically named rights holders. Written permission from the copyright holder must be obtained in advance for the reproduction of any files. Anyone committing copyright infringement without the consent of the respective rights holder may be liable for criminal and possibly civil damages.
 

General Disclaimer

All the information on our website has been carefully checked. We strive to provide our information up-to-date, accurate, and complete. Nevertheless, errors can not be completely ruled out, thus we do not guarantee the completeness, accuracy, and timeliness of journalistic-editorial information. Liability claims for damages of a material or immaterial nature caused by the use of the offered information are excluded unless there is proven intentional or grossly negligent fault.

The publisher reserves the right to change or delete texts at their discretion and without prior notice and is not obligated to update the content of this website. The use or access to this website is at the visitor's own risk. The publisher, its clients, or partners are not responsible for damages, such as direct, indirect, incidental, predetermined, or consequential damages supposedly caused by visiting this website, and therefore do not accept liability.

The publisher also assumes no responsibility and liability for the contents and availability of third-party websites accessible via external links on this website. The operators of linked sites are solely responsible for their content. The publisher expressly disassociates itself from all third-party content that may be punishable by law or liability or that contravenes decency.
 

Changes

We can adjust this privacy policy at any time without prior notice. The currently published version on our website applies. If the privacy policy is part of an agreement with you, we will inform you of any updates by email or other suitable means.
 

Questions to the Data Protection Officer

If you have questions about data protection, please send us an email or directly contact the person responsible for data protection, who is listed at the beginning of the privacy statement, within our organization.
 

Last updated: August 31, 2023

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